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Terms & Conditions

**Please note that CHRISTMAS order cut-off is December 10. All orders placed on or before December 10 will be shipped in time for Christmas. Orders placed after December 10, may or may no make it it time for Christmas delivery. If you need to expedite your order, please contact use. The expediting fee is $10 per piece.*

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Each piece is stamped by hand (mine). Using individual stamping tools, please note that NO two pieces are exactly the same. Letters, Numbers, Etc., may not be perfectly straight, properly aligned and spacing may vary. These should not be looked at as imperfections but what makes your piece one of a kind

 

~Please note that Sterling silver, nickel/silver, brass, and copper will naturally oxidize with wear. This is a natural process for all metals. There are many polishing pads and cloths that will help your piece to stay shinny and new looking. A small polishing cloth will be included with all orders. It it highly recommended that you keep your piece in an air-tight bag or container when not being worn.  Do not clean pieces in a cleaning dip because this will remove the black in the letters and is extremely hard on the metals. I personally allow my pieces to oxidize, I prefer the natural colors to show.

~Please take note to the piece measurements. All listed items have details about each piece listed. If you prefer your pieces to be different sizes, please contact us before purchasing your item.

~It takes up to 4 - 6 weeks, after your purchase, to create these timeless necklaces. Please keep in mind that your piece is personalized and custom made, it is created from scratch by hand so time is needed for us to create your piece. Your order can be expedited for a small fee. We work M-F...Saturday and Sunday are set aside for our precious families.

~Please note: that sterling silver upgraded chains are 1.5mm.

~Please note: I reserve the right to change font or size of pieces if names are too long to fit on the exact ones in the photo!

RETURNS: Because each piece is handcrafted, to-order, Returns/Exchanges are only accpeted if Jubilee's Jewels misspells a word. ALL SALES ARE FINAL.

Jubilee's Jewels © 2017

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